Postgraduate Studentships - Search for funding opportunities.
Postgraduate Studentships - Search for funding opportunities.
Study Details: MA 2 years full-time, 120 ECTS, Copenhagen
At Service Systems Design you will learn about planning and organisation of people, infrastructure, communication, media and components of a service, in order to improve its quality, the interaction between service provider and customers and the customers’ experience
In the private sector, service design is increasingly considered an important competitive factor in existing services and a support to the introduction of new services. Service design consultants are often required in the sectors of travel, healthcare, information services, bank and financial services and retail services. Also the public sector has recently emphasized the importance of service design in creating new citizens’ services and increasing the quality of existing public services. Service designers are increasingly requested by public authorities to reorganize healthcare services, tourist services, traffic and parking services, and public administration.
Notwithstanding the emerging demand there are no specific education programmes for this professional profile. The Master’s programme in Service Systems Design is the first programme that specifically addresses the demand for this professional competence. For this reason, several companies and public organisations have expressed an interest in this new programme.
The programme will provide you with professional competences within the following disciplines:
Bachelor degrees from different disciplinary areas give access to the Master’s programme in Service Systems Design, such as: Medialogy, Experience Design, Industrial Design, Global Business Informatics as well as bachelor programmes within IT-communication, digital media, software development and economics.
Please make sure you send your application form and further documentation via post to the International Office by the required deadline. Furthermore please note the official language requirements for international students applying to Aalborg University are:
For further information regarding deadlines and requirements please see the website How to apply to Aalborg University
Students from outside EU/EEA please see http://www.apply.aau.dk/how-to-apply-postgraduate/tuition-fee/
With a master’s degree in Service Systems Design you will have employment opportunities in private companies (e.g. banks, hotels, logistic and transport and telecommunication companies) in the service sector as well as in service-related departments of product manufacturing companies (e.g. IT and electronics) and in design consultancies. Increasing job opportunities are also emerging in the public sector, including services for healthcare, tourism, transport and public administration.
The programme is based on a combination of academic, problem-oriented and interdisciplinary approaches and organised in lectures, project work, workshops, expert supervision and any other work and evaluation methods that combines skills and reflection.
The programme is based on a progression in which the complexity of the themes is progressively increasing:
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